Frequently Asked Questions

The platform is owned and operated by Key Auto Sdn Bhd. Motor insurance and takaful products on KEY PLUS are facilitated by the insurance and takaful intermediaries Infozpace Services (202503156167), a registered insurance and takaful intermediary regulated by Bank Negara Malaysia (BNM); and T6867 Legacy (202603166940 / AS0517226-T). Our goal is to save you time and effort while ensuring a reliable and transparent experience.

KEY PLUS currently offers the following services:
• Motor insurance and takaful renewal
• Road tax renewal (available together with insurance or takaful renewal)
• New vehicle registration
• Transfer of ownership

We offer two main types of motor insurance and takaful coverage:

• Comprehensive — covers your own vehicle damage as well as third-party liability, fire, and theft.
• Third Party, Fire & Theft — covers damage or loss caused by fire or theft, as well as third-party liability. Does not cover your own vehicle damage from accidents.

The best coverage type for you depends on your vehicle’s age, value, and your personal needs. Options available to you will be displayed when you request a quotation.

KEY PLUS works with a panel of licensed insurers and takaful operators through the Licensed Intermediaries they have appointed, Infozpace Services and T6867 Legacy. The insurers appointed to each are listed in the Appointed Insurers & Takaful Operators section of our Terms of Use. The available options will be displayed when you enter your vehicle details and request a quotation. Our panel may be updated from time to time as new insurer appointments are established.

Simply provide your car plate number, IC number, and postcode. A quotation will be prepared based on current insurer data. You may then choose your preferred insurer or takaful operator and proceed to payment. Your policy will be issued upon final confirmation from the insurer.